Atilife.com, your satisfaction is our priority. If your order doesn’t meet expectations, our refund process is simple and transparent.
Timeframe: Refund requests must be made within 3 days of delivery.
Condition: Items must be unused, undamaged, and in original packaging.
Proof Required: Order confirmation, invoice, or receipt is necessary.
We cannot process refunds for:
Customized or personalized items
Clearance or sale items marked “non-refundable”
Contact Us: Email or call our customer care team.
Return Item: Ship the product back or request a pickup (if available).
Inspection: Our team checks the returned product.
Refund Issued: Approved refunds are processed within 3 business days via the original payment method.
Credit/Debit Card → Refunded back to the same card.
Mobile Wallet/Bank Transfer → Refunded to your account.
Cash on Delivery Orders → Refunded via bank transfer, mobile wallet, or store credit.
Shipping fees (if any) are non-refundable.
If your order is damaged, defective, or incorrect, contact us within 48 hours.
We’ll arrange a replacement or full refund at no extra cost.
For refunds or queries, please reach out:
Email: atilife5@gmail.com
Phone: +8801805419179
Address: 26, Shaheed Abrar Fahad Avenue, Dhaka.
