Refunds Policy

Atilife.com, your satisfaction is our priority. If your order doesn’t meet expectations, our refund process is simple and transparent.

Eligibility for Refunds

• Timeframe: Refund requests must be made within 3 days of delivery.

• Condition: Items must be unused, undamaged, and in original packaging.

• Proof Required: Order confirmation, invoice, or receipt is necessary.

Non-Refundable Items

We cannot process refunds for:

• Customized or personalized items

• Clearance or sale items marked “non-refundable”

Refund Process

1. Contact Us: Email or call our customer care team.

2. Return Item: Ship the product back or request a pickup (if available).

3. Inspection: Our team checks the returned product.

4. Refund Issued: Approved refunds are processed within 3 business days via the original payment method.

Refund Methods

• Credit/Debit Card → Refunded back to the same card.

• Mobile Wallet/Bank Transfer → Refunded to your account.

• Cash on Delivery Orders → Refunded via bank transfer, mobile wallet, or store credit.

• Shipping fees (if any) are non-refundable.

Damaged or Wrong Item

• If your order is damaged, defective, or incorrect, contact us within 48 hours.

• We’ll arrange a replacement or full refund at no extra cost.

Contact Us

For refunds or queries, please reach out:
Email: atilife5@gmail.com
Phone: +8801805419179
Address: 26, Shaheed Abrar Fahad Avenue, Dhaka.